CONTACT US
NEED SOME HELP?
Before sending a message, check out the frequently asked questions below. You’ll probably find your answer in a matter of seconds.
Phone: +1 (843) 555-7284
Email: info@lucyharper-newyork.com
We’re a small New York-based team — if we miss your call, please leave a voicemail or send us an email and we’ll reply as soon as possible. We respond within 12 to 24 hours
Frequently Asked Questions
How do I track my order?
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your order's whereabouts at any time.
How can I return my items?
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Return Policy page.
Please send an e-mail to info@lucyharper-newyork.com so we can assist you further.
Is satisfaction guaranteed?
Not in love? No problem! That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you!
How do I choose the right size?
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you!
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@lucyharper-newyork.com
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your order's whereabouts at any time.
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Return Policy page.
Please send an e-mail to info@lucyharper-newyork.com so we can assist you further.
Not in love? No problem! That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you!
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you!
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@lucyharper-newyork.com